Back Office

Our Team will provide a holistic approach towards customer experience management. We transcend the transaction-based approach to proactively carry out back office operations. This enables you’re the client to seamlessly deliver services to their clients.

Areas covered would entail:

Data Conversion

We are recognized experts in providing document scanning services to support large scale, Mission Critical conversion services for  projects that require quick turnarounds and high quality deliverables.

- High volume any format data to PDF/MS Word/CSV
- Any format to Image
- Key crucial inventory data into new systems
- Bulk Survey/Registrations

Data Entry

When your company hires Ceragon, we will develop a service plan for your specific data entry projects and forms processing requirements. Our approach to data entry and the technologies we employ enable us to deliver the highest levels of data quality, accuracy, and quick turnaround, but also address your need for document and data security and confidentiality.

- Proof reading
- Mailing List Development
- Accounting system data entry
- Application & Form processing
- Online/Offline data entry


Web Data Harvesting

Unlike many others who sell software's for capturing data from internet, we provide the services of capturing data, thus we save your time, money and ensure that you don't get junk data. We have a dedicated team which expertise in collecting web data.

- URL Verification
- Contacts Information Gathering
- Pulling Data from Websites/Portals
- Conversion to Database or other formats
- HTML/PDF Data Extraction
- Real-time monitoring of websites/automated extraction Information retrieval

Technical Support

We build technical support solutions with layers of technical support. The front line team takes the initial call and solves the most common problems. The next layers are specialists in various aspects of the products, for the most complex problems.
The results are satisfied customers, reduced service costs and a potential additional revenue stream.

Customer solutions and support for: